BACKGROUND : Different types of workflows in Salesforce In Salesforce, workflows help automate various business processes and tasks. Here are some common types of workflows used in Salesforce: 1. Workflow Rules Purpose: Automate standard internal procedures and processes to save time. Actions Available: Update fields, send email alerts, create tasks, and send outbound messages. Trigger: Changes to records that meet specified criteria. Limitations: Actions are limited, and they are relatively static; Workflow Rules are being phased out in favor of Flows. 2. Process Builder Purpose: Automate more complex business processes that need multiple steps or conditions. Actions Available: Update records, post to Chatter, invoke Apex, launch a flow, send an email alert, and more. Trigger: Record changes, Platform Events, or custom conditions. Use Case: Use when you need a process with multiple steps or complex criteria that Workflow Rules can't handle. 3. (Visual) Flow Bu...